Case consultation.

Got a rider you can't quite solve?

You've done the fit, maybe twice, and it's still not right. Perhaps the symptoms don't quite add up, or the usual rules aren't getting you anywhere. This is where we work through it together.

€220 60 minutes One case

Book a case consultation Read the method
What happens in the hour

We start by getting clear on the rider, the setup and what you've already tried.

From there, we work through the case, identifying what matters, testing different explanations, and narrowing it down to what's most likely driving the problem.

We finish with a clear, ordered plan of what to try next, based on what we've seen.

After the call, you'll get a short written summary so you can refer back to it or share it with the rider.

Is a case consultation the right option?

This is for you if:

  • you've got a rider you can't quite solve
  • you've tried a few things and the issue keeps coming back
  • you want a second opinion before your next session

It's probably not the right fit if:

  • the rider hasn't had a proper fit yet
  • the issue is likely medical and hasn't been assessed
  • you're looking for a set of rules rather than working through the case
What to send before the call

To make the hour useful, you'll send a short case summary in advance (it usually takes 20 to 30 minutes to complete) to outline:

  • rider overview (discipline, experience, goals)
  • current setup
  • the problem and when it occurs
  • what you've already tried
  • relevant history
  • a short side-on video

Andy will review everything before you speak so you can get straight into the case.

Questions
How long does the prep actually take?

20 to 30 minutes for most fitters. Longer if you have to record and upload new video.

Can I book multiple case consultations for different riders?

Yes, but if you're considering more than two in a month, apply for the mentoring programme instead. Same thinking, lower per-call cost, and we build continuity.

What if I need to reschedule?

Free up to 24 hours before the call. Inside 24 hours, 50% is retained, because the slot is already blocked.

Can the rider join the call?

Not the first call. This is fitter-to-fitter, so we can think precisely and respect the rider's time. If the case turns out to be complex and we need a second call, the rider can join that one.

Will you share the case publicly?

Never without your written consent. Occasionally, with consent and full anonymisation, a case might appear in the Case File or on the YouTube channel, with the goal of raising the floor of the industry, not marketing.

If Andy can't help, you don't pay.

We work the case in the first session and leave with a plan. If it doesn't hold up when you apply it, we'll get back on a second call at no extra cost.

If you're still not satisfied after that, Andy will refund the full €220.

Pick a time, send the case, and we'll work through it together.

Book now
If a single case isn't enough

If you're dealing with more than one difficult case, or you want to improve how you approach fitting more broadly, there are other ways to work together.

Mentoring

Ongoing one-to-one support to help you develop how you think through cases over time.

Explore mentoring →