One case. One hour. One mechanism.
For the fitter with a rider they can't solve. We work the case together, variables, mechanism, plan. If I can't help, you don't pay.
This is for you if…
- You've done the fit. Maybe twice. The rider's still in pain.
- The symptoms don't match any rule you know, or two rules contradict each other.
- You suspect the mechanism is upstream of where you've been looking.
- You want a second opinion from someone who thinks in variables, mechanisms, and forces, or you're someone who's building toward that.
- You're pressure-testing your own thinking on a live case before you go back to the rider.
It's not for you if…
- The rider needs medical care they haven't sought. If the symptoms point to something a doctor, physio, or surgeon should look at, and the rider hasn't been seen yet, start there. A bike fit can't fix what surgery needs to. If the rider is already under medical care and the question is biomechanical alongside that, send the case anyway, we can usually still help.
- You haven't completed a fit on the rider yet. A Case Consultation works with a real case, a rider on a bike that you've already worked with and observed. Not a theoretical scenario.
- You're looking for a rulebook. If you want to be told "move it here, move it there", this will frustrate you. The point is to think together, not to hand over a template.
What happens in 60 minutes.
-
First 10 minutes: we orient.
You walk me through the rider, the setup, and what you've already tried. I ask questions to fill in the blanks.
-
Next 30 minutes: we work the case.
This is the hour's engine. I ask, you answer. We list the variables that matter, identify the most likely mechanism, and stress-test it against the evidence. If we have to throw out the first hypothesis, we throw it out.
-
Next 10 minutes: we build the plan.
A specific, ordered set of interventions to trial with the rider, ranked by likelihood. You leave with something you can act on at the next appointment.
-
Final 10 minutes: pattern notes and questions.
Anything in the case that generalises to other clients on your books. Your chance to ask the questions you didn't know to ask at the start.
If I can't help, you don't pay.
We work the case in the first hour and leave with a plan. If the interventions don't work for the rider, we get back on a second call at no extra cost and try again. If you're still not satisfied after that, I refund the full €220. No forms, no haggling. Bike fitting is hard enough without paying for answers that don't work.
From booking to write-up.
-
Book the call.
Pick a time. €220 paid at booking. You'll get a confirmation email with the intake form immediately, and a Google Meet invite from me once the booking is through.
-
Submit the case.
At least 48 hours before the call, send me the intake (see below). If it's incomplete, I'll push the call rather than run it cold, which is more useful to both of us.
-
We meet on Google Meet.
I'll have read the case. No warm-up small talk. We get to the mechanism.
-
You get the write-up.
Within 24 hours, a one-page summary of the variables we identified, the mechanism we landed on, and the plan, so you can share it with the rider or keep it for your records.
What to send before the call.
Submit at least 48 hours before your scheduled time. Most fitters spend 20–30 minutes on this.
1. The rider.
2–3 sentences. Age, height, weight, sex. Discipline (road, TT, triathlon, MTB, gravel, commuter). How long they've been riding and training. What they're training for, if anything.
2. The current setup.
Paste from your fit app, or write it out. Bike make and model. Saddle height. Saddle setback. Crank length. Stack and reach. Cleat position. Shoe model. Pedal system. Anything else you think matters.
3. The problem.
3–5 sentences. What's happening. When it started. When in the ride it occurs. What aggravates it, what relieves it. Frequency and severity on the rider's own terms.
4. What you've already tried.
2–3 sentences. Interventions you've already made and what changed, in the symptoms, in the rider, in anything measurable. Be specific.
5. Rider history.
Short paragraph. Prior fits, relevant injuries, any medical assessment.
6. Side-on video.
30–60 seconds. Required. Rider in a position close to their normal riding posture. Trainer or rollers is fine. Side-on, full body in frame, steady camera. Upload and paste the link.
7. Photos and extras.
Optional but helpful. Front-on photo, close-up of foot/cleat, data exports, anything visual that helps me see what you see.
8. Medical declaration.
Required. ☐ I confirm this case is not primarily a medical diagnosis.
Send your intake by email to andy@andy-brooke.com at least 48 hours before your call.
Questions.
How long does the prep actually take?
20–30 minutes for most fitters. Longer if you have to record and upload new video.
Can I book multiple Case Consultations for different riders?
Yes, but if you're considering more than two in a month, apply for the Mentoring programme instead. Same thinking, lower per-call cost, and we build continuity.
What if I need to reschedule?
Free up to 24 hours before the call. Inside 24 hours, 50% is retained, because the slot is already blocked.
Can the rider join the call?
Not the first call. This is fitter-to-fitter, so we can think precisely and respect the rider's time. If the case turns out to be complex and we need a second call, the rider can join that one.
Will you share the case publicly?
Never without your written consent. Occasionally, with consent and full anonymisation, a case might appear in the Case File newsletter or on YouTube, with the goal of raising the floor of the industry, not marketing.
Got a rider you can't solve?
Book the hour. Send the case. If it's not the right fit, whether medical, pre-fit, or out of scope, I'll tell you and refund the fee. Otherwise, we work through it, together.